To return your product, you should mail your product to
8-001, Prabhadhini Apartment, sector 12A, Plot No. 13, Koparkhairane, Navi Mumbai 400 709
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach yu, may vary.
If you are shipping an item over 10,000/- INR , you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item
Shipping Policy Shipping within India –
Astro Adityaoffers free shipping on all orders within Mumbai. We deliver through safe & fast courier services like DTDC, Blue dart etc. We use Postal service for remote/rural areas where the courier companies have no service. International Shipping – International shipping i.e. outside India is charged as applicable. All shipments are sent through reputed courier service providers such as FedEx, UPS & DHL etc. All our Shipments are insured. The Insurance cost is included in our shipping cost and you do not need to pay anything extra.
Dispatch Time :-
The time to get your order ready depends if it is to be studded in Jewellery or certified by any Laboratory of your choice in addition to the Reputed Laboratory Certificate provided by us. It normally takes 4-5 days to stud the Gemstone into jewellery piece. However, Loose Gemstone or Ready Items are dispatched same day to 2 days from the day of order.
Order/Shipment Tracking :-
You can track your order as we provide you the Tracking ID through email as soon as the order is dispatched from our end. If you have any query, or doubts, please initiate a Whatsapp chat with us, or Call us at
Delivery Time :-
It takes 2 – 3 days to deliver in Metro Cities in India & 3 – 7 days to deliver in other parts of India from date of dispatch. It takes 7 to 10 days for International orders to be delivered by our shipping partners.
International Shipping policies :-
If you are ordering it from outside india it will take 30-35 days to deliver. If we face any problem while delivering we will refund you the amount within 40-45 days ( applicable in international only ). We are delivering in more than 150 countries
Refund policies in International orders ( outside India )
we will refund you the amount within 40-45 days ( applicable in international only ). We are delivering in more than 150 countries
Custom Duties & Taxes (Outside India) :-
Please be advised that we are not responsible for any custom charges, duties, VAT, etc. that your country may be charging as these vary from case-to-case and are beyond our reach. But, we fully co-operate & provide our sincere support in this regard as we have enough experience in this field. So, feel free to contact us if you have any query or doubt at any point of time. However, note that currently there is no import duty on loose gemstones in the US, Canada and Europe. In other countries, this typically ranges around 1% only. Additionally, professional buyers can also recover the VAT. You are advised to contact your local custom authorities for any clarification. Also, please note that for international orders that AFTER dispatch, are either refused by the customer, or cancelled, the customer will be liable for all custom duties and VAT charged by their country, in order to return the items back to us. Only after receipt of the item by us, any balance due to the customer, less all fees, custom duties and VAT, will be refunded to the customer as per the refund timeline.